Annual Report 2019 Data
Sustainable development - of the economy, society and the environment - is more than ever a challenge for everyone. As a company, MLP makes its contribution to sustainable development through its strategic sustainability management: this takes the aspects into account in with which we can assume our social and ecological responsibility.
These aspects can be read in our sustainability report and are underlined by our goal of climate neutrality by 2022.
MLP has been systematically addressing the issue of sustainability since 2016 and is now taking its sustainability management to the next level with the aim of achieving climate neutrality. In this way MLP is also better able to meet the growing interest of clients in particular, but also of investors, consultants and employees.
"Performance" and "trust" form the core of our corporate values and combine successful entrepreneurship with social and community involvement in MLP's self-image.
The MLP Group is a partner in all financial matters - for private clients as well as for companies and institutional investors. In addition to our responsibility towards our clients, we want to express our responsibility towards all stakeholders with our sustainability management.
As part of our sustainability activities, we have identified eight key sustainability fields of action, which can be found below and in detail in our MLP Sustainability Report.
In order to give our sustainability activities a comprehensible framework, we have based our reporting on the reporting standard of the German Sustainability Code (DNK).
MLP is a knowledge-based service company in which qualified and motivated employees and independent client consultants form the essential basis for sustainable corporate success.
Against this background, "MLP as an attractive employer and partner" is a separate strategic field of action in our sustainability work in order to make working at and for MLP attractive and develop it further.
Attractive Employer
MLP offers its employees an open and team-oriented corporate culture, which is underlined by a family-friendly personnel policy and attractive additional benefits. To this end, the Human Resources department has formulated an internal concept with personnel management fields of action derived from the existing framework conditions, such as coping with demographic challenges, continuous improvement of personnel management processes, digitalisation, employer attractiveness, etc.
These are among others:
Compatibility of work & family
Health offers
Attractive partner for our independent client advisors
MLP client consultants act as entrepreneurs within the company and have numerous opportunities for further development - a high quality of training courses is an indispensable prerequisite for this. At the heart of the development and implementation of training courses for consultants, branch office managers and university team leaders is the MLP Corporate University based at our Group headquarters in Wiesloch.
The continuous development of the continuing education offering for our independent client advisors at our Corporate University, which is tailored to the individual continuing education needs of the advisors with tailored, modular modules, as well as the realignment in the university segment with a clear focus on attracting young advisors, all contribute to this.
In addition, we support the productivity of our independent client advisors through various advisory applications as well as through our back-office service at Group headquarters in Wiesloch.
Further information can be found in our sustainability report.
Digitisation is having an increasingly strong impact on people's lives and the further development of companies. Flexibility, speed, innovative power and the optimization of business processes are becoming increasingly decisive for the success of a company. As a result, the complexity of IT projects - also driven by regulation - is increasing more and more. This is accompanied by a steady increase in the importance of information security, which must protect digital business models, especially against cyber attacks.
The digitalisation of all areas is also progressing within the MLP Group and will continue to play a key strategic role in the coming years. The needs of clients, consultants and employees are decisive for the development of digital services. In order to promote a digital way of working throughout the MLP Group and gradually establish a digital culture, we set up a Digital Board with a digitisation officer and a Digital Task Force in 2018, which became even more extensive in 2019.
One result of the committee is the online customer support provided by MLP consultants, which was implemented in 2019. The first parts of the IT target for 2022, which was drawn up in 2018, have also already been successfully launched, including the introduction of new working methods and the establishment of a runtime environment for microservices in the public cloud.
Further information can be found in our sustainability report.
The MLP Group is the partner in all financial matters - for private clients as well as for companies and institutional investors. Five brands, each of which occupies a leading position in its markets, stand for a wide range of services:
Since its foundation by Manfred Lautenschläger and Eicke Marschollek in 1971, the MLP Group has consistently focused on long-term relationships with its clients. This requires a deep understanding of their individual needs.
This business model provides the basis for long-term cooperation with all stakeholder groups.
Transparent partner and product selection process
When selecting products and partners, MLP attaches great importance to objective and transparent criteria and to independence from our product partners. An analysis and quality check of the providers on the market and their respective products is carried out on the basis of client requirements. The product selection process is continuously improved and developed.
Further training of high importance
In order to be able to ensure a sustained high quality of advice, the qualification of our employees and consultants is of great importance to our company. Qualification and further training at the Group's own accredited MLP Corporate University is regarded as the benchmark in the financial consulting industry.
Further information can be found in our sustainability report.
Since MLP was founded, the needs of our clients have been the focus of our activities and are essential for long-term corporate success. The core service of our consulting consists of accompanying the client as a discussion partner in all financial matters, advising him or her and thus making him or her capable of making decisions. An important part of our philosophy is therefore a deep understanding of our clients and their life situation.
In addition to the qualification and further training of our independent client advisors, the results of studies and surveys of our client groups as well as direct client feedback are constantly incorporated into the further development of our services - this also enables us to offer our clients a sustained high quality of advice and maintain a trusting client relationship. The ratings of our clients in the independent portal WhoFinance confirm this sustainably: The MLP consultants rated there achieved an average of 4.6 out of 5 possible stars.
Further information can be found in our sustainability report.
A sustained high quality of advice makes an important contribution to our value creation. The qualification of our independent client consultants is therefore of major importance for MLP. A high quality of training courses is an indispensable prerequisite for this.
The MLP Corporate University, based at our Group headquarters in Wiesloch, Germany, is the heart of the development and implementation of training courses for consultants, branch office managers and university team leaders. Tailor-made, modular modules fit in with the individual training needs of our consultants and with a total of more than 26,000 training participant days, we have systematically developed our consultants further in 2019.
As a knowledge-based service company, we also attach great importance to training and further education for our salaried employees. For this purpose, our employees at the group headquarters as well as the office staff in the branch offices have access to extensive further training opportunities.
In order to identify talented young people from our own ranks, to promote them in a targeted manner and to prepare them sustainably for future specialist or disciplinary management tasks, the Top Talent Program has been held regularly since 2013.
Further information can be found in our sustainability report.
When selecting partners and products, we have high quality standards and attach great importance to objective and transparent criteria as well as a continuous, open exchange of information in order to be able to offer our customers products that are always up-to-date and meet their needs. Based on the needs of our customers, an analysis and quality control of the suppliers on the market and their respective products is carried out.
Our partner and product selection process is continuously developed and we regularly review the providers and the products or concepts in our portfolio. Here, for example, we pay attention to the sustainability of our partners by placing the financial strength and service quality of the product partners at the centre of our assessment, especially in the case of long-term savings or hedging products.
Particularly in the context of financial decisions, customers are attaching ever greater importance to sustainability in the company's orientation and products. The sustainable orientation of a company or product can be reflected in economic, social, ethical and ecological aspects.
Further information can be found in our sustainability report.
We have a performance promise to our customers: We are partners in all financial matters - for private clients as well as for companies and institutional investors.
In addition to compliance with relevant legal regulations, we have formulated Group-wide guidelines in the MLP Code of Conduct and Ethics. This Code defines general standards of conduct and principles for the companies of the MLP Group. It promotes the awareness of our board members, employees and MLP consultants of the need for responsible, sustainable, fair and professional business conduct among themselves and towards clients, business partners and shareholders, and supports the performance of business activities in line with the legal regulations and internal guidelines relevant to MLP. This also includes appropriate and conscious handling of opportunities and risks within the framework of the corporate and risk culture existing at MLP.
Further information can be found in our sustainability report.
Natural resources are consumed to a comparatively small extent by our business activities as a financial services provider. Nevertheless, it is our aim to use resources responsibly. In this way, we try to avoid or reduce our environmental impact - the CO2 emissions caused by us - wherever possible. To this end, we use software to determine a CO2 balance every year, on the basis of which measures to save CO2 emissions are initiated.
With the goal of achieving its own climate neutrality by 2022, the MLP Group is assuming its responsibility and making its contribution to climate protection. This goes hand in hand with the goal of sustainably reducing the ecological footprint of our business activities.
Efficient environmental and resource management is anchored in our sustainability management. On the basis of our materiality analysis, it is a separate strategic sustainability field of action and is thus integrated into our sustainability strategy and the corresponding internal processes with the participation of corporate management. In order to keep our own use of resources up to date and cost- and environmentally conscious, our Infrastructure Management unit is concerned with the continuous improvement of our energy efficiency.
Further information can be found in our sustainability report.
